Dominion becomes print supplier and supporter of National Breast Cancer Foundation!
Famous for it’s Pink Ribbon, and the wonderful work that it does in raising funds for research int....more
By Kelvin Gage 28/07/10
The World's Greatest Shave
Two of our bravest team members entered The World's Greatest Shave last weekend to raise money for t....more
By Kelvin Gage 22/03/10
Welcome to our new General Manager
We are delighted to announce the appointment of Eddy Athanassiou as GM. Eddy comes to us with a weal....more
By Kelvin Gage 08/03/10
New Members to the Dominion Colanco family
We are always delighted to add new members to our "family". It is with great joy that we welcome The....more
By Kelvin Gage 13/10/09
ISO Standards
We are pleased to announce that Dominion Colanco has undertaken a new colour management process that....more
By Kelvin Gage 13/10/09

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"Dominion Colanco have been providing quality print in Australia since 1958. As part of our normal production procedures numerous steps are taken to ensure consistency of quality of product to achieve or exceed customer expectation."

Dominion Colanco maintain a self-managed quality system - the success of which is monitored through key performance indicators to the acceptance of our management, shareholders and most importantly, customers. Auditing is carried out internally on a continual on-the-job basis. Plus, scheduled audits are undertaken by external consultants with knowledge of our abilities and customer expectations. We have specific goals for quality achievement, encourage customer feedback and proudly invite site inspection.

We continually upgrade our quality procedures to include technology improvements; and have implemented improved customer focus goals and internal auditing procedures. After much consideration, we opted not to continue on the process of a Standards Australia quality system. We are not however discontinuing our efforts with regard to our quality system. In many ways we are improving it, to ensure goals and outcomes are achieved.

Dominion Colanco's QA system improvements include:
Print industry experienced auditing
Print industry specific goals for quality achievement
Continual hands-on commitment, with on-the-job assessments rather than periodic document trail techniques
Self-management and team building strategies
Increased employee involvement
Increased customer focus and involvement
We have redesigned our QA system to include some of the components of the new ISO:2000 model and include the principles of our Quality Policy Statement to produce a working, user friendly QA system for Dominion - management, customers, employees and suppliers.
 
Dominion's QA committee meets monthly and involves members from numerous internal departments including Sales, Management, Estimating, Print Production, Finishing and Despatch.

Lisa, have just received our first lot of cards and they all look great. More to come but waiting on titles or photographs.
As always, thanks very much for your great service.
Margie Haines
Admin Assistant




Hi Kelvin,
Just a short note of thanks for achieving the impossible and printing brochures in time for the Belgrave Heights event. We appreciate so much your support and sacrificial input. Blessings
Trevor Adams
National Manager




Hi Kelvin,
Thank you SO much for the brochures they look fantastic!!! I am so excited! (Pathetic really I know). Thanks too for getting them down to Melbourne for the weekend it must have been a push.
Sarah Gasser
Personal Assistant to the National Manager




Kelvin, you guys are legends!! Thank you so much for printing these flyers so quickly for us. They look terrific and your team have, once again, done a wonderful job. Regards,
Stam



Hi Kel.
Thanks for your work recently on the Kids Central Sale. All seemed to go so smoothly in comparison with past supplier efforts! Regards,
Jodie Kelleher
Marketing Manager




Thanks! Great work!
Communications Manager




Kelvin, the covers arrived today, they look great. Thank you. Regards,
Bernadette Rava
Executive Assistant




Hey Kel, Hope all is well mate… Got the business cards and they look great!! As always - thanks for your help mate.
Omar Braery
Marketing Manager




Dear Kelvin. Just a quick note to thank you for your prompt services in the printing of envelopes for Eastwood Radiology. The envelopes look great. Thank you very much indeed. I will contact you shortly for some other quotes. Hope you will look after me for the price. Thanks.
Avi





We just wanted to let you know how impressed we are that you could make that happen so quickly and easily.
Richard Smith
Project Manager Communications





Hi mate. Just to let you know we had some fantastic responses to the Furnitex brochure, both internally and with retailers. Well done. So much so that people want a copy of the art and to put it on their website. Regards,
Simon Hambleton
Product Manager





Thanks for the update. The 2006 Books have just arrived and they look fantastic. Thanks for helping us with the whole process. Its nice having your support with all the work we do. Regards
Monique Sharp
National Events Manager





Hi Kelvin. Fantastic. I think we have a winner. Great work. Lets proceed with this one. Pass on my thanks to your designer as it looks fantastic. Regards,
Colin Rymer




We've received the envelopes - they look brilliant, thanks so much. Have a nice evening
Lesley Kean
Administration & Communications Assistant





Hi Kel, Thanks for the printing - an excellent job as always and the colours/finish came out even better than we had thought.
Mark McCrindle
CEO





the Annual Reports look great.....thank you well done!!
Bernadette Rava
Executive Assistant




The books arrived today and they are fantastic!! Thankyou so much for all your work - the colours on the cover are perfect!!
Mel Hayde



Hi Kelvin, Just a quick email to say thank you for the Xmas components, the backing cards and the tags look great. M thks
Paula Hutchings
Product Manager




Hi Kelvin, We received all the backing cards and gift tags. Thank you for your efforts with this. They turned out great and were well received by staff.
Lan Tran
Marketing and Communications Assistant






Kelvin, Just wanted to say thank you for the samples - great print job! Thanks for your efforts on getting this on time to SMH. Cheers,
Sue Cook
Managing Director





Thanks for the innovative solutions that you are helping us to build,




You rock - thank you!!
Kristi




Hi Kelvin, Malcolm. I'd like to extend my heartfelt 'thank you' for all your efforts in delivering the many and varied point of sale items for the Posturepedic CSS launch. Our sales teams just feel so great to have all items on hand before going onto floors with products. It's been a fantastic run, thank you so much for getting it all done. Kind regards,
Britta




Morning Kelvin, New elevator posters are looking fabulous!!! Well done!!
Kristi Sergeant




You are wonderful! Thanks
Angela




Hi Chris, We have just received our samples and we're really pleased with the results – you did a fantastic job with it. Many thanks for doing all you could to make this a great job with the limited time we had! Kind regards,
Amber Kadwell
Senior Designer





G'day Kel, Thanks for your work on this one. Really happy with the results, the Annual Reports came up great.
Keiran Smith
Media Operations Coordinator





Thank you. Thank you. Thank you. I just wanted to say a big thank you for your support towards our conference up in Port Douglas. I have just got back and am very happy to say that the event was a great success, but we couldn’t have done it without your help so thank you. The feedback has been excellent and the franchisees were very impressed with all the signage and extra printed material that all went together to make the theming of each of the events more effective. Thanks again and see you soon Regards,
Anne Stone
Marketing Manager





Hello Hello! I meant to write this yesterday but it totally skipped my mind, thanks so so much for the Meeting Facilities Guide, they arrived yesterday and look absolutely fantastic!!! Everyone is very happy with them thankyou. And Kelvin thanks so much for getting them to me in time for Amanda to take to Singapore. I really appreciate it.
Many thanks again as always
Gabs




I must say Ron was an absolute star in my dealing with him. Regards
Jeff Place
Concierge Services Manager





We received the catalogues last night from our Corporate Department. It looks fabulous – the colour is really vivid! Thanks so much for all your help with this again. Kind Regards
Sandy Reedy
Showroom Manager





You are the most awesomest printer dudes. Thanks
Joanne Jacobs




Hi Bob, Thanks for the samples. I spoke to the client and he's VERY happy with the result! Thanks for all your efforts.
Sarah




Hi Kelvin, Thank you so much, you are a life saver. I owe you one. Please go to print as per Ron's amendment this afternoon. Have a good weekend. Thanks again.
Anna Kaleski
Marketing Communications Executive,





Hi Kelvin, I just wanted to add that you fixing this really means a lot to me, and I really value you as part of my business. Thanks,
Sarah




Hi Kelvin, Just wanted to let you know how much we appreciated your efforts in helping us get the job off in time to the client. Thank you! Thanks again
Chau Tran
Marketing Director





Subject: That is phenominal service - thank you so much
Hi Lisa. You just saved my bacon big time. I could not believe my eyes when Chris’ Business cards arrived. Thank you so much. I hope your boss knows what great service You give your clients. A million thanks for helping me out yet again
Fiona Howell
Front Office Manager





29 November 2007. To whom it may concern, Sefton Associates has worked for many years with Dominion Printing and has always been impressed with the quality of their work. Managing Director, Kelvin Gage, provides exceptional customer service and is never too busy to assist. He pays close, personal attention to every aspect of a job from the brief and proof, right through to the finished, printed artwork. Sefton Associates relies on Dominion for quality products within budget and on time for our clients. We have found Dominion can always meet our deadlines and will exceed our expectations time and time again. Yours sincerely,
Robbie Sefton
Director





A thousand thank you’s Kel, Shaun has advised that they have already been delivered!!!! Amazing effort! Please thank the team. Regards
Cathy




Hi Kelvin Thanks again for the Year Book. It looks fantastic and everyone is very impressed! Having it printed in colour makes a huge difference to its overall presentation. The layout is very appealing. With much thanks,
Ros




Greg. Thank you so much for doing the job over the weekend and for the excellent quality - I received many complimentary comments yesterday on how good the guides looked. So thanks mate and thank the colleagues at Dominion. Please keep me posted when the balance of posters is due in so I can advise reception and the Social Justice Unit. cheers
Paul




On a seperate note, I recently received the pull-up banners which featured at the SOTP media day and I must say, your team did an absolutely fabulous job with them. They look absolutely terrific - thankyou!!
Virginia Chong
Marketing Communications Executive





Morning Kelvin!!! A Very Big Thank you for the wedding invitations!!! They look fabulous! Seriously they are so gorgeous, I am soooooooooooooooooo happy with them! Thank you so much!!!!!
Kristi Sergeant
Business Development Manager





Thanks Kelvin, you at Dominion are always so helpful! It is muchly appreciated!
Virginia Chong
Marketing Manager





Dear Lisa, Thankyou for the speedy turnaround. I have just received the extra copies. Thankyou kindly for a wonderful job. With Kind Regards,
Rhonda Sachaj
Executive Assistant





The Pencil cases are great everyone is extremely happy with them; we also received the stickers and the best brews collateral which was also all good. Cheers,
Dave Janz




Hi Kel, Just received the invitations - they look lovely. Thanks for such a quick turn around. Cheers,
Britta Gehrmann
Product Manager





Gosh you are great, you make my life so easy. How can you be so good at what you do? I wish Everyone was as knowledgeable about their product Range. Kind Regards,
Fiona Howell
Front Office Manager





Thanks Al All REALLY good…. We’ll have a look and think over these and come back to you with our choices maybe a few fine tuning things – but all in all - fantastic mate! Talk soon
John Clifford
Director
Marketing Operations





Dear Ron, Malcolm and Kelvin, Just wanted to say a big thank you for this edition of Friends of Arden - I am thrilled with the end product and was also appreciative of the fact that you met our urgent deadline today. Thanks again and well done! Warm regards,
Wendy Mulder
Marketing Manager





Hi Kelvin, I just wanted to express my appreciation for both the quality of the printing job and your willingness to aid our project in every way. Your efforts took a lot of pressure off the final stages of the project's completion, resulting in a fantastic final product. i want to sincerely thank you for all of the emails and phone calls that transpired between us at all hours of the day, which ensured that the product turned out immaculately. thank you very much,
Ashleigh Grave

Full testamonials are
available on request

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